We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia and the USA.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you are from one of those countries, we will contact you.

LOST/MISSING PACKAGES

ElectroSculpt.com is not liable if the incorrect address is placed during checkout. Please ensure your billing and shipping address are correct before processing your order. If we have made an error, we will fully take responsibility for the original order made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

• Shipping time is 5-12 days.
• This doesn’t include our 1-3 day processing time.
• All shipping times exclude clearance/customs delays.

Country/Region	Shipping Method	Processing Time	Cost	Shipping Time
United Kingdom	Standard Shipping	1-3 Business Days	FREE	5-12 Business Days
Europe	Standard Shipping	1-3 Business Days	FREE	5-12 Business Days
USA	Standard Shipping	1-3 Business Days	FREE	5-12 Business Days
Canada	Standard Shipping	1-3 Business Days	FREE	5-12 Business Days
Australia	Standard Shipping	1-3 Business Days	FREE	5-12 Business Days
New Zealand	Standard Shipping	1-3 Business Days	FREE	5-12 Business Days

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped, but sometimes due to free shipping, tracking is not available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, don’t hesitate to contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please get in touch with us at support@ElectroSculpt.com, and we will do our best to help you.